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Retailers are optimistic about the growing success of artificial intelligence in transforming marketing and customer service, although this enthusiasm may border on overly optimistic. Retailers don’t waste any time pushing the generative AI agenda. However, they may be in too much of a hurry, overlooking some well-founded concerns about upcoming unrecognized risks. Only 12% of […]

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics cleanup company report. Every year, customers return up to 30% of products bought online, three times the amount returned to brick-and-mortar stores, producing 24 million […]

According to a report released Wednesday by a hacking and attack modelling company, organizations are increasingly going on the offensive to prevent threats before they turn into attacks. In its report on the state of vulnerability management and security validation for 2024, Cymulate claims that security leaders recognize that the scheme of buying new technologies […]

Digital wallets are fast becoming consumers’ preferred way to pay, both in and out of the store. According to industry reports, almost two-thirds of U.S. smartphone users will use a mobile wallet app to transact monthly in 2024, up from half in 2021, ecommercetimes.com reports. The future of mobile payments also intersects with the rapid […]

A new cloud security option lets businesses plug in better digital safeguards without leaving existing web browsers behind. Browser security firm Menlo Security  announced a novel approach to browser security that protects users from internet-borne attacks. It is a supplemental set of extensions that enhances existing web browsers with cloud-delivered browser security. Instead of trying to […]

A system that “flags” kids attempting to access age-restricted augmented and virtual reality content should be imposed on online platforms and device makers, according to a report released this month by a Washington, D.C. technology think tank. Congress should require that device makers and online platforms hosting age-restricted content establish a “child flag” system that […]

  Artificial intelligence is reshaping everything we know about the world. AI has become the retail buzzword of the year. There are six AI trends now and e-commerce retailers can capitalize on each of them. AI in Retail Supply Chains In the dynamic retail world, AI is pivotal in revolutionizing supply chains by enhancing efficiency and resilience. […]

Better cybersecurity may soon come to a mobile app you use in time to defend against a rising wave of data breaches, malware assaults, and AI-powered bot attacks. On January 23 Mobile app security firm Appdome released technology upgrades to its mobile app security tools. The new digital defensive product will help shield against over 100 […]

Generation Z consumers have great potential purchasing power, which makes them the future of fintech within e-commerce. Gen Z consumers are most receptive to trying new payment technologies, helping to drive the digital payment industry forward. Sellers must provide the best options to reach these consumers in 2024 and beyond to capitalize on the evolving […]

The Wi-Fi Alliance released a new version of its wireless technology Monday, boasting new features designed to boost performance and improve connectivity across a variety of environments. New features in Wi-Fi Certified 7 include: 320 MHz channels in countries, like the United States, that make the 6GHz band available to Wi-Fi, which facilitates multi-gigabit device […]